ejabberd - Comments for "ejabberd works except cannot see online users" https://www.ejabberd.im/node/1027 en emeraldcityeg wrote: My https://www.ejabberd.im/node/1027#comment-2183 <div class="quote-msg"> <div class="quote-author"><em>emeraldcityeg</em> wrote:</div> <p>My associate and I can connect to the server successfully using our jabber clients, we can send each other a message manually, but we cannot see each other online. Can someone give me any ideas of what might be happening here?</p></div> <ul> <li>Did you add him as a contact, etc...? </li><li>Go to the web interface, and check the rosters of your users. Ideally you both will have the other person with 'Subscription: both', as Bob and Julia do on this example: <noindex><a href="http://users.telenet.be/s.devrieze/ejabberd-demo/0.9.8/server/levi/user/bob/roster/index.html" rel="nofollow" >Bob</a></noindex>, <noindex><a href="http://users.telenet.be/s.devrieze/ejabberd-demo/0.9.8/server/levi/user/julia/roster/index.html" rel="nofollow" >Julia</a></noindex>. </li><li>What Jabber client? Could it be a buggy client? Remove your contacts from the roster and try with another client. </li><li>It's improbable to be a problem in your configuration, but it could be a bug or crash on ejabberd/database. Check ejabberd log files for messages like 'CRASH REPORT' or 'ERROR REPORT'. </li></ul> Wed, 30 Aug 2006 10:29:17 +0000 mfoss comment 2183 at https://www.ejabberd.im