ejabberd - Comments for "Unable to send messages to offline users"

If you saw nothing relevant

badlop — Thu, 01 Dec 2016 18:55:06 +0000

If you saw nothing relevant in the logs, increase the log verbosity (see loglevel option in the ejabberd configuration file).

Yes. That appeared to be

jackz — Wed, 30 Nov 2016 18:33:40 +0000

Yes. That appeared to be missing "isuser" command in extauth script.

Wonder if there is any way to determine what caused the issue (other than by just knowing how it should work) - logs or something... Because i wasn't able to find any meaningful info in jabber logs.

That probably happens because

badlop — Wed, 30 Nov 2016 12:46:35 +0000

That probably happens because the authentication script says that account 54b7550a88a41b0003861426@chat.server.com does not exist.

To continue your investigation of the problem, try using internal auth. Also try using the example dummy extauth script included in ejabberd/examples/extauth/check_pass_null.pl