Check the account exists in

badlop — Fri, 12 May 2017 09:52:28 +0000

Check the account exists in that domain, and the password is correct.

For example, in the command line:

$ ejabberdctl check_password user1 localhost mypass11

$ echo $?
0

$ ejabberdctl check_password user1 localhost mypass11wrongwrong

$ echo $?
1

Another way to test this is to try to login in the webadmin. If the account details are correct, webadmin will show a simple page that says "ejabberd, admin, virtual host" with almost nothing to administer beause the user is not an admin. If the details are incorrect, it will complain and show some error.

ejabberd - Comments for "Failed authentication"

Check the account exists in