ejabberd - Comments for "Support Chat" https://www.ejabberd.im/forum/29022/support-chat en Hello badlop :) Thank you for https://www.ejabberd.im/forum/29022/support-chat#comment-67643 <p>Hello badlop :)</p> <p>Thank you for your answer. Sounds interesting and this is about the idea that I have. I will try it but the next challenge is to modified converse.js to automatically log in with anonymous credentials.</p> <p>If you have an idea, let me know ;)</p> <p>Thanks and regards<br /> Andre</p> Tue, 22 Aug 2017 08:53:07 +0000 erdna82 comment 67643 at https://www.ejabberd.im You can define two vhosts in https://www.ejabberd.im/forum/29022/support-chat#comment-67642 <p>You can define two vhosts in ejabberd, one with internal auth for employees, other with anonymous auth for customers. You can use mod_shared_roster to display anonymous users in the roster of employees. But ejabberd doesn't provide any way to alert employees that a new anonymous account has connected. </p> <p>If you require account registration in both vhosts, then you can enable the mod_register option called registration_watchers, so employees get a message like this when a new customer account gets registered:</p> <p>11:50:01 [2017-08-18 11:50:00] The account user21@localhost was registered from IP address ::FFFF:127.0.0.1 on node ejabberd@localhost using mod_register.</p> <p>In that case, you would need customers to use a client that automatically creates a random account, that will be used only for a few hours.</p> Fri, 18 Aug 2017 10:02:00 +0000 badlop comment 67642 at https://www.ejabberd.im