ejabberd crashed, and now clients can't connect

My ejabberd (2.1.9) has been running fine for months, but this morning it crashed. I restarted it, but now I'm unable to get online with Psi or JWChat. The clients hang when they try to connect to it. Interestingly, I have a little chat bot that's able to connect to its account, but "normal" accounts don't seem to be working.

I've loaded the crash dump in the erlang crash dump viewer, but I don't know how to interpret the information it provides. I didn't see anything suspicious in the logs. What should I look at next?

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